Your Privacy Matters

1. Introduction

Complete Operations Management Solutions, LLC is committed to protecting the privacy and security of the information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Our services include medical billing, revenue cycle management, insurance verification, practice management consultation, and bookkeeping services.

2. Information We Collect

Personal Information You Provide

• Name, email address, phone number, and business address.
• Practice or organization details.
• Financial and billing-related information required for service delivery.

Information Collected Automatically

• IP address, browser type, and device information.
• Website activity and browsing behavior.
• Cookies and tracking technologies.

Protected Health Information (PHI)

During medical billing and revenue cycle management services, we may access Protected Health Information (PHI) on behalf of healthcare providers. This information is handled according to HIPAA requirements and applicable Business Associate Agreements.

3. SMS Communication

By providing your phone number, you consent to receive appointment-related and promotional text messages from Complete Operations Management Solutions. Message and data rates may apply. Reply STOP to unsubscribe at any time.

4. Sharing Your Information

We do not sell, rent, or share SMS opt-in information with third parties for marketing purposes.

Information may be shared only with trusted service providers required to support business operations and service delivery.

5. How We Use Your Information

• Provide and improve our services.
• Respond to inquiries and client requests.
• Process billing and revenue cycle activities.
• Send service updates and communications.
• Maintain compliance with legal requirements.
• Protect against unauthorized activity.

6. HIPAA Compliance

Complete Operations Management Solutions, LLC follows HIPAA requirements when handling Protected Health Information. We maintain appropriate administrative, physical, and technical safeguards to protect sensitive information.

7. Contact Us

Complete Operations Management Solutions, LLC
Phone: 903-563-9262
Email: kelly@completemgmtsolutions.net
Website: www.completemgmtsolutions.net